General Support

My PowerLung model does not seem to work because I can’t get any air through it.

When a new or existing PowerLung model is too difficult to use or you think there may be a problem with it because you cannot get any air through it, this is generally the result of choosing a PowerLung that is too difficult for your current level of breathing. For example, if you purchased a [...]

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I purchased a PowerLung Sport model but it is too difficult for me. What can I do?

When a new or existing PowerLung model is too difficult to use or you think there may be a problem with it because you cannot get any air through it, this is generally the result of choosing a PowerLung that is too difficult for your current level of breathing. For example, if you purchased a [...]

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My serial number doesn’t work when I register online.

If you still are not able to locate your serial number or the website registration will not accept it, please fill out the registration form that came with your PowerLung or fill out the one on our website and check the box for “My PowerLung did not come with a serial number.” You will then [...]

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Where do I find my serial number?

Your serial number is found on the Warranty/Product Registration information sheet in the PowerLung accessory pack. The accessory pack is included in the product box and includes the instructions, Warranty/Product Registration information sheet, 3″ mini-DVD in a sealed plastic bag. Your serial number is located on the Warranty/Product Registration information sheet. You have the option of registering your [...]

My PowerLung is broken or missing parts. How do I get it fixed?

PowerLung offers replacement mouthpieces for your PowerLung at the PowerLung Online Store. Your PowerLung is a personal exercise device and should not be shared with others for sanitary reasons. Other than replacement mouthpieces, PowerLung is not able to offer individual component parts of the PowerLung product for sale. However, we do have repair and refurbishing [...]

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What other products does PowerLung offer?

On our website and through our resellers we also offer books about different activities, PowerLung Washe for cleaning your PowerLung, and replacement mouthpieces and carrying cases.

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Can I get a replacement DVD?

PowerLung offers the content of the mini-DVD guide on our User Guide page via YouTube. If you still would like a replacement of the mini-DVD that is included with your PowerLung, please contact us to make a request.

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My PowerLung did not come with a sample bottle of the PowerLung Washe.

The sample bottle (1 fl. oz) of PowerLung Washe has been discontinued. PowerLung no longer produces, carries, or provides this product.

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Can I get a replacement mouthpiece for my PowerLung?

CAUTION: PowerLung, Inc. NEVER recommends sharing your PowerLung. If your mouthpiece is worn, discolored or damaged, you may purchase a replacement mouthpiece directly from PowerLung Online Store.

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